Summary

for more than fouryears. An experience along with good business qualities ensures that I am in a position to act on my understanding of a variety of organization needs within various departments.
Developing I have a considerable experience of managing in the telecommunication and sales sector having worked new insights into the situation and applying innovative solutions to make organizational improvements.
Creating a work environment that encourages creative thinking and innovation; designs and implements improvements.
Understands the role and interrelationship of each organizational function (marketing, sales, operations, finance, human resource) having had experience and developed skills in managing cross-functional and organizational lines.

Experience

Company Logo
AIR TICKETING COUNTER
AYAN TRAVEL (PVT.LTD) IATA
Jan 2017 - Present | Karachi, Pakistan

Company Logo
AIR TICKETING
TRAVETRIP PVT LTD
Feb 2016 - Present | Karachi, Pakistan

Company Logo
-Airline Ticketing & Tour Manage
PREMIO TRAVEL& TOURS
Jun 2016 - Dec 2016 | Karachi, Pakistan

• Handling ticketing process using computers and customized applications
• Taking information from customers over the phone and feeding them in the system for ticket reservation
• Assisting in the check-in process and checking travel documentation
• Tagging baggage and transporting them to the conveyor belts
• Making gate announcements and booking seats as per customers\' request
• Driving the jet ways in the absence of gate agents

Company Logo
-Airline Ticketing internship
/ Kaim Khani Travel
Feb 2016 - May 2016 | Karachi, Pakistan

• Arranged and confirmed tickets for one-side, return, and connecting flight journey for passengers
• Handled rude and drunk passengers politely and diplomatically
• Collected payments for ticket reservation and made manual as well as digital entries
• Instructed passengers in carrying required documents such as visas, passports, etc. for air travel
• Informed customers about the delay in flight and reporting time at the airport
• Quoted air ticket fares as asked by customers and booked tickets

Company Logo
Marketing Officer/ Custom Clearance Officer
DANISH ENTTERPRISE KARACHI
Mar 2012 - Feb 2016 | Karachi, Pakistan

 Worked in office of customs clearance and import and export for a period of four years
 I am withdrawing from the maritime permissions and carry out customs clearance from the beginning visa endorsement inside port said company for container handling visa until disclosure and inspection and the release of the goods
 Managed office in completing daily accounts of the office and the establishment of the journal of the books of accounts and organization office operations carried out for the work of the office of tax office audit
 To distribute work on the elements of officers to serve as one group and better decision making.

Company Logo
Sales& Marketing Executive
-FUTEC, Karachi
Jun 2010 - Apr 2012 | Karachi, Pakistan

 Setting up new marking strategies
 Generating sales leads
 Managing customer relationships
 Logging and progressing all new leads / potential sales enquiries.
 Writing new marketing material & website content.
 Making sales calls and handling enquiries from potential customers.
 Involved in the online, web and email marketing campaigns.
 Analyses and produce reports on data provided by customers.

Company Logo
Recovery Officer
Mobilink Pakistan
Jan 2009 - Jan 2010 | Karachi, Pakistan

 Coordinated the day-to-day running of the recovery Department.
 Liaising with media, agencies, printers and promotional accessories supplier.
 Analyzing the market with the help of customer feedback, industrialist reports, competitor’s activities on weekly basis and new regulation effecting on our business.
 Generate sales and marketing report.

Education

University of Sindh
Bachelors, Bachelors in Commerce, B.COM‎
Grade B
2011
RashidMinhas Shaheed Public School
Intermediate/A-Level, Faculty of Science (Pre-Engineering), ‎
Mathematics, Physical Chemistry
Grade B
2007
RashidMinhas Shaheed Public School
Matriculation/O-Level, Matric in Science, ‎
Mathematics, Mathematical Physics
Grade B
2005

Skills

Beginner Air Ticketing Knowledege
Beginner Call Headlining
Beginner MS Desktop Customer Service
Beginner أبحاث السوق

Languages

Intermediate Sindhi
Intermediate English
Expert Urdu